Last updated May 31, 2023.
Our Commitment
At Elevated Training (ETL), we are committed to delivering an exceptional training experiences to all of our valued students in as many ways as possible. We are dedicated to sharing our training material with as many students as possible to help increase the number of safe, effective, and responsible gun owners as we are physically able.
Registration
In the context of live in-person training classes, time and space are truly our biggest limitations in our ability to deliver safe and effective training to as many students as we would like to serve. Only a finite limited number of students may attend a particular training event, and all live events are limited to the specific time they are scheduled to occur.
Individuals
A single student (Individual) is not considered registered for a training event or class until tuition and event fees have been paid in full, and a confirmation of payment receipt has been delivered to the registrant by email.
Comped Individuals
Complementary accommodations for individuals attending a live in-person training event or class will receive a confirmation of registration from ETL to verify official reservation for a spot in a class has been completed.
Couples & Small Groups
Registered couples and small groups are defined by specifically discounted tuition pricing applied to attendees who register and pay in bulk in a single transaction. Couples and small groups will be subject to cancelation policies applied to discounted groups, and not that of individuals.
Those who jointly plan to attend a training event or class together, but register as individuals are each subject to cancelation policies applied to individuals.
Comped Small Groups
Complementary accommodations for couples and small groups attending a live in-person training event or class will receive a confirmation of registration from ETL to verify official reservation for a spot in a class has been completed. Official registration confirmation for couples and small groups will include the names of each single person who make up the couple or small group.
Alternative Registration Confirmation
No side communication of any kind including (but not limited to) text message, email, voice, social media direct messages, smoke signals, sign language, or otherwise serve as confirmation of registration.
Direct & Third Party Registrations
Individuals, couples, and small groups who register for live in-person training events and classes put on by ETL, will be subject to the definitions of registration and cancelation outlined by this document. Individuals, couples, and small groups who register for live in-person training events and classes hosted by a third-party, who administer their own registrations , will be subject to registration, cancelation, and refund policies as established by the hosting third-party, and not this document.
Transferability of Individual Registrations
Individual registrations are attached exclusively to the individual and their email address of choice. All confirmed registrations of individuals for live in-person training events and classes are 100% non–transferrable, and may not be sold to a third party. This also applies to Comped individuals.
Transferability of Group Registrations
Couples and small group registrations are attached exclusively to the natural person or entity who registers the couple or small group. All confirmed registrations of couples and small groups for live in-person training events and classes are 100% non–transferrable, and may not be sold to a third party. This also applies to Comped couples and small groups. However, single persons who make up the group may be changed up to one week (7 days) prior to the event if communicated in writing via email, and all necessary information for the change is communicated at the same time.
Cancelations, Refunds, & Rescheduling
With the volume of students we strive to serve and accommodate at live in-person training events and classes, it is nearly impossible to fill canceled or abandoned slots. For this reason, we do not offer refunds or credits for any classes purchased or canceled within 14 days of the scheduled date.
Rescheduling
Any student who wishes to reschedule attending a class they have registered for to a later date, must do so prior to 14 days before the original live event or class is scheduled to occur. Failure to do so is considered a cancelation and is subject to the refund restrictions applied to cancelations.
Refund Exceptions
We do understand and empathize with the fact that unexpected and extenuating circumstances occasionally arise that may prevent individuals and single persons who make up part of a couple or small group, from attending a class they have paid for. As such, if a registered student encounters a documented emergency more than 14 days prior to the scheduled training event or class, the student may submit a request for a tuition credit. This tuition credit cab be applied to a future class.
All tuition credit request must be submitted via email to [email protected] with the required documentation attached.
We appreciate your cooperation with this strict policy, as it allows us to maintain our commitment to providing high quality training for all our students. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your interest in Elevated Training. We are excited to train with you at future events.